State Farm® Insurance Agent Spencer Marks
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Pascal
March 13, 2026
5
out of
5
rating by Pascal
"It was truly a pleasure speaking with Annette Alvarez. She helped me out with my auto renewal and rental insurance!"
Brittany Smithson
March 12, 2026
5
out of
5
rating by Brittany Smithson
"I had the pleasure of speaking with Annette Alvarez today, and she made the experience wonderful. She was very attentive and helpful throughout our conversation. I had a few concerns, and she took the time to make sure they were fully addressed while we were on the phone. I truly appreciate her patience and dedication to helping."
We responded:
"Brittany, I appreciate the kind words regarding the assistance Annette was able to provide to you! We strive very hard to provide the best experience every time we interact with our customers. Please know that we are here should you need anything. Thanks again! #myshermanagent"
Isaac Castillo
March 11, 2026
5
out of
5
rating by Isaac Castillo
"If you are new to the area or looking for a new agent to help auto/ home etc Annette is great she’ll explain everything you need to know and always calling back to help"
We responded:
"Isaac, Thank you very much for taking the time to leave us such a wonderful review! I'm glad that Annette provided you with such a great customer experience and was able to help with your insurance needs. Let us know if there is anything else that we can assist you with. - Spencer"
FERNANDO PADRON
March 10, 2026
5
out of
5
rating by FERNANDO PADRON
"Peyton provided outstanding service throughout the entire auto insurance process. She was knowledgeable, responsive, and took the time to clearly explain all my options so I could make the best decision. The experience was smooth, efficient, and genuinely customer-focused. It’s rare to find someone so professional and attentive. I highly recommend Peyton to anyone looking for reliable and trustworthy insurance assistance. 🚗⭐"
We responded:
"Fernando, thank you so much for your kind words and thoughtful recommendation! We are thrilled to hear that Peyton provided you with such a great customer experience. Your satisfaction is our top priority, and we appreciate you trusting us with your insurance needs. Thanks again! - Spencer"
Brent Erickson
March 6, 2026
5
out of
5
rating by Brent Erickson
"I have been working with Peyton for almost 2 years now getting multiple quotes for different lines, and she has always been so pleasant and patient, and have always received extremely quick responses. We were finally able to bind and Auto policy today and the process was so easy. Thank you!"
We responded:
"Brent, I appreciate your leaving us a 5-star review! More importantly, I am thankful for your business and trust that you have placed in us. I look forward to our continued partnership. Let us know if you need anything! - Spencer"
Dad
March 2, 2026
5
out of
5
rating by Dad
"Peyton was accommodating and efficient. Got the policy I needed quickly and easily"
Michael Reed
March 2, 2026
5
out of
5
rating by Michael Reed
"I cannot say enough great things about Annette at Spencer Marks State Farm. From the very first interaction, she has consistently delivered outstanding customer service. She is not only incredibly knowledgeable and professional, but also warm, patient, and genuinely kind. Annette takes the time to thoroughly explain coverage options, answer every question clearly, and make sure you feel confident in your decisions. She never rushes the conversation and always goes the extra mile to ensure everything is handled accurately and efficiently. It’s rare to find someone who combines expertise with such a friendly, approachable attitude. Her dedication, attention to detail, and commitment to helping clients truly make her an invaluable asset to the office. If you’re looking for an insurance team that truly cares, Annette is someone you absolutely want to work with."
We responded:
"Michael, I am so thankful that you had such a wonderful experience working with Annette! She is a valuable member of our team and exudes what we strive to provide to every one of our customers. As you likely know, we are here to help in any way that we can. Thank you for your valuable feedback and for being a customer of State Farm. -Spencer"
sirish kumar
March 2, 2026
5
out of
5
rating by sirish kumar
""I have contacted Peyton for my auto.She was fast and efficient! She walked me through policy and explained the new coverage to me. Peyton was extremely helpful and very knowledgeable. Peyton helped me save money and feel at peace with my new coverage! 10/10 highly recommend""
We responded:
"Sirish, I truly appreciate you taking the time to leave us a review! Peyton works very hard to provide the absolute best experience for all of our customers. Thank you for placing your trust in us for your insurance needs. #myshermanagent"
Blanca Gzz
February 26, 2026
5
out of
5
rating by Blanca Gzz
"Excelente servicio y atención!"
We responded:
"Bianca, muchas gracias por dejarnos una reseña de 5 estrellas. Me alegra mucho que hayas recibido un excelente servicio al cliente, ya que es algo que nos esforzamos por ofrecer a todos nuestros clientes. No dudes en contactarnos si necesitas algo. ¡Gracias de nuevo! - Spencer."
Capitan Bmx
February 26, 2026
5
out of
5
rating by Capitan Bmx
"She is a very charismatic and kind person, she can help and understand my situation. THE BEST COSTUMER SERVICE EVER"
We responded:
"Thank you so very much for taking the time to leave us such a wonderful review! It means the world to us. Additionally, I am very thankful that Annette was able to provide a wonderful customer experience. Please let us know if there is anything else that we can do! - Spencer"
Capitan Bmx
February 26, 2026
5
out of
5
rating by Capitan Bmx
"She is a very charismatic and kind person, she can help and understand my situation. THE BEST COSTUMER SERVICE EVER"
We responded:
"Thank you so very much for taking the time to leave us such a wonderful review! It means the world to us. Additionally, I am very thankful that Annette was able to provide a wonderful customer experience. Please let us know if there is anything else that we can do! - Spencer"
Patricia palacios
February 25, 2026
5
out of
5
rating by Patricia palacios
"Jhone was super helpful and informative. He helped me fix my account and was taken care of. I'm glad I switched to this office. Jhone is your insurance guy next to Jake"
We responded:
"Patricia, what a great review! Jhone is a wonderful member of our team and I am glad that he was able to help you with your account needs. Call us anytime you need anything. #myshermanagent"
Carlos Carbajal
February 25, 2026
5
out of
5
rating by Carlos Carbajal
"Jhone provides excellent service!"
We responded:
"Carlos, thank you for the 5-star review! We appreciate your business and hope that you will call anytime you need something. Thanks! - Spencer"
Katie Sedgwick
February 25, 2026
5
out of
5
rating by Katie Sedgwick
"Aynslie was amazing to work with! I was looking for new car insurance, and she made the process so easy. On top of that she gave great advice on how to save money on insurance too!"
We responded:
"Katie, thank you for the glowing review of Aynslie! I am glad that she was able to help you with your insurance needs! Please let us know if you have any additional needs. #myshermanagent"
Giancarlo
February 25, 2026
5
out of
5
rating by Giancarlo
"Never thought I’d say this but I had a great experience getting my insurance figured out. Jhone Flores was knowledgeable, attentive and apparently had all the answers I needed. Thanks for making it easy sir"
We responded:
"Giancarlo, I appreciate you taking the time to leave us a review! It means the world to us. Customer experience is very important to my agency and it makes me happy to see it at work! Let us know should you need anything else. Have a wonderful day! - Spencer"
Tommy Burnette
February 25, 2026
5
out of
5
rating by Tommy Burnette
"Jhone Flores is the best. If you want transparency and someone you can trust in the insurance industry, look no further. 10/10 recommend!"
We responded:
"Tommy, thank you very much for the review! I am so thankful that Jhone was able to earn your trust and help you with your insurance needs. Please do not hesitate to reach out should you need anything else. Thanks again! - Spencer"
kurt deaton
February 4, 2026
4
out of
5
rating by kurt deaton
"Emily was very helpful in discussing my policy option and setting my account up. Thanks!"
We responded:
"Kurt, thank you for the 5-star review! We're glad to hear that Emily was helpful in discussing your insurance needs. We appreciate your trust and look forward to supporting you in the future for your insurance needs! Thanks again! - Spencer"
Alison Waters Law Offices of Waters & Waters
February 3, 2026
5
out of
5
rating by Alison Waters Law Offices of Waters & Waters
"Chance Shelton has assisted me with our insurance needs during the past 2 years! He is terrific! He is truly an asset to Spencer Marks, State Farm Agency in Sherman, Texas. Chance is always cooperative, friendly and very eager to help. My words do not do him justice - a great employee. Sincerely, Alison Y. Waters, Attorney at Law"
We responded:
"Alison, thank you for the wonderful 5-star review! We work very hard to ensure all of our customers are satisfied with our service and have the best experience possible. Please know that we are here should you need anything. Thanks again! -Spencer"
Jonathan Figueroa
December 8, 2025
5
out of
5
rating by Jonathan Figueroa
"I have recently added car insurance together with my existing home insurance with state farm. Aynslie Whiteside was very helpful and provide me with the best option for insurance needs."
We responded:
"Jonathan, thank you very much for taking the time to leave us a review. I am ecstatic to hear that you had such good experience with Aynslie. We appreciate your business and are here should you need anything. Thanks again for the review! -Spencer"
Edris Nasri
December 3, 2025
5
out of
5
rating by Edris Nasri
"I had recently had a claim on the driver at fault, where I had to call multiple times and get compensated. During my interactions with the agents I found them really professional and polite. And decided to call for a quote and ended up getting insurance for my vehicles and home. Thanks to my agent she was great, quick, efficient and polite. She is a great asset for the company."
We responded:
"Edris, thank you very much for your kind review of our agency. We work very hard to provide the best service to everyone we interact with. I am thankful that you provided us with an opportunity to earn your business. Please do not hesitate to reach out should you need anything. Thanks again! -Spencer"
Aram Garcia
November 25, 2025
5
out of
5
rating by Aram Garcia
"Dear State Farm… After a lengthy search for insurance coverages and dealing with multiple people, Chad was a saving grace. Walking me through the process step by step and making it convenient and simple he found me a policy that works for me. I am grateful for the service he was able to provide. Love, Aram"
We responded:
"Aram, thank you for the 5-star review! I am glad that Chad was able to provide you with the information you needed to make an informed decision regarding protecting what's most important to your family. Please know that we are here should you need anything. #myshermanagent"
hectorpez1
November 24, 2025
5
out of
5
rating by hectorpez1
"Mr. Spencer and his crew over there at State Farm have always responded quickly to any changes I need and the insurance of the automobiles I called today and spoke to a Mr. chance Just as polite and very quick to act on my needs, thank you very much, Mr. Mark, Spencer and chance"
We responded:
"Hector, we truly appreciate your business and kind review of our office. We work very hard to provide the best experience possible. Don't hesitate to contact us should you have any questions or need anything else. Thanks again! -Spencer"
Ligia Blair
November 21, 2025
5
out of
5
rating by Ligia Blair
"Aynslie helped me complete a renters policy and had my documents ready for submission within minutes. Polite, Professional and not Pushy. Made the process easy 😊"
We responded:
"Ligia, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thanks again for the wonderful review! -Spencer"
Dinesh Bogolu
November 20, 2025
5
out of
5
rating by Dinesh Bogolu
"I had an excellent experience working with Emily at State Farm. She quickly provided me with both auto and home insurance quotes, making the process smooth and stress-free. What impressed me most was her initiative in reaching out directly to my mortgage company to provide the documents required for closing. This saved me time and ensured everything stayed on track. Emily’s responsiveness, professionalism, and attention to detail made the entire process seamless. I highly recommend her to anyone looking for reliable insurance support."
We responded:
"Dinesh, I truly appreciate you taking the time to leave us a review. Emily is a wonderful asset to our agency and I am thankful that she was able to assist you with closing on your home. Please do not hesitate to reach out should you need anything. Thank you for trusting us with your insurance needs! -Spencer"
breanna
November 19, 2025
5
out of
5
rating by breanna
"Emily is the best! Life has been so busy …as it is for all of us. She was extremely patient with me but, very persistent! I appreciate her and very glad to be getting such great savings on insurance!"
We responded:
"Breanna, thank you so very much for the 5-star review! I am so glad to hear of your experience with Emily. Please know that we are here should you have any questions or needs. Thanks again for everything! #myshermanagent"