Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Keith Koster

Keith Koster

May 28, 2026

5  out of  5
rating by Keith Koster
"Peyton is an amazing representative of State Farm. She's very nice and always manages to keep me a happy customer"
We responded:
"This is great news! Thank you for sharing your experience with our team, Keith. We are proud to serve customers like yourself. Please don't hesitate to reach out whenever you need help with your insurance needs."
Profile photo of Danielle Dears

Danielle Dears

May 28, 2026

5  out of  5
rating by Danielle Dears
"My experience with John was great he has great customer service and always explains everything well great insurance person"
Profile photo of Ann Krueger

Ann Krueger

May 28, 2026

5  out of  5
rating by Ann Krueger
"John is great! Best customer service I’ve seen at this office in a long time."
Profile photo of Brandy Driver

Brandy Driver

May 27, 2026

5  out of  5
rating by Brandy Driver
"Peyton is very responsive and helpful. I have had several policy changes and she is always on the ball! I am very pleased with the rates at State Farm as well."
We responded:
"Brandy, thank you so much for the wonderful 5-star review! We truly appreciate your kind words. Hearing that Peyton has been responsive, helpful, and always on top of your policy changes means a lot to our team. If you ever need anything in the future, we’re here to help! - Spencer"
Profile photo of Cheryl Lacey

Cheryl Lacey

May 27, 2026

5  out of  5
rating by Cheryl Lacey
"Peyton was great helping me move my insurance portfolio over to State Farm very responsive via email and very easy to get on the phone which is very important to me. Peyton made the move a very smooth transition and saved me money without sacrificing coverage."
We responded:
"Cheryl, thank you for the fantastic review! We’re so glad Peyton made your transition to State Farm smooth and stress-free. It’s wonderful to hear she was responsive by email and easy to reach by phone—especially when that flexibility matters most. We strive to help our customer's get the coverage they need while protecting what matters most. Don't hesitate to reach out should you need anything! - Spencer"
Profile photo of Eric Rodriquez

Eric Rodriquez

May 27, 2026

5  out of  5
rating by Eric Rodriquez
"Great service from this office. Everybody is very helpful. John is great at what he does."
We responded:
"Eric, I truly appreciate you taking the time to leave us a review! We work hard to provide world-class service to our customers. Please know that we are here should you need anything and/or have questions. Thanks again! #myshermanagent"
Profile photo of ReeMonica Batiste-Doss

ReeMonica Batiste-Doss

May 12, 2026

5  out of  5
rating by ReeMonica Batiste-Doss
"John is very nice and gets the job done I just love his customer service he deserves a raise and please keep him!! I only talk to him because he cares❤️"
We responded:
"ReeMonica, Thank you so much for the wonderful review! We’re thrilled to hear that Jhone has been so helpful and that you love his customer service. We’ll be sure to share your kind words with him—your feedback truly means a lot. We’re grateful to have you as a State Farm customer, and we’re here for you anytime you need us. #myshermanagent"
Profile photo of Prakrut Mehta

Prakrut Mehta

May 11, 2026

5  out of  5
rating by Prakrut Mehta
"Peyton Streetman at State Farm was incredibly helpful with getting insurance set up for my two cars. She made the entire process smooth, easy to understand, and stress-free. Peyton was professional, responsive, and took the time to explain all my coverage options clearly."
We responded:
"Prakrut, thank you for the great review! We’re so glad Peyton made setting up insurance for your two cars a smooth and stress-free experience. We strive to provide each and every customer with world class service. We truly appreciate your trust and look forward to helping whenever you need anything. - Spencer"
Profile photo of Robbie Cranfill

Robbie Cranfill

May 6, 2026

5  out of  5
rating by Robbie Cranfill
"Spencer marks entire team has always been extremely friendly and accommodating. Annette recently got me taken care of very quick and painless. Every time you have questions they are quick to get you answers and try their best to make sure you end the conversation happy with their service."
We responded:
"Robbie, thank you for the wonderful review! We’re so happy to hear that our entire team has been friendly and accommodating, and that Annette was able to get you taken care of quickly and make the process feel easy. We truly appreciate your trust, and we’re glad we could answer your questions and make sure you left the conversation feeling confident. Thanks again for choosing us! - Spencer"
Profile photo of Bruce Mccallum

Bruce Mccallum

May 1, 2026

5  out of  5
rating by Bruce Mccallum
"Emily made regular contact, gave an estimate better than current coverage, and advised me on my current renter's insurance."
We responded:
"Bruce, thank you for sharing your experience! We’re glad Emily was able to stay in regular contact, provide an estimate that was better than your current coverage, and help ensure your renters insurance was on the right track. We truly appreciate your trust and look forward to continuing to support you. Thanks again! - Spencer"
Profile photo of Michael Philip Oliver

Michael Philip Oliver

April 29, 2026

5  out of  5
rating by Michael Philip Oliver
"Have had an outstanding relationship with Them!"
We responded:
"Michael, thank you so much for your kind review! We’re truly grateful to have you as a customer and appreciate the opportunity to support you. We look forward to continuing to provide you with excellent service and coverage whenever you need us. Thanks again! - Spencer"
Profile photo of Edwin Williams

Edwin Williams

April 27, 2026

5  out of  5
rating by Edwin Williams
"Got a call from Emily at Spencer Marks office to provide a qoute on my auto insurance. My prior insurance policy was increasing at ever renewal without even calling me. I was able to get a qoute very quickly over the phone for far cheaper than what I was currently paying and increase my coverage amounts significately."
We responded:
"Edwin, thank you for taking the time to leave us a review! We’re glad Emily was able to help you get a new auto insurance quote quickly and make it possible to lower your premium while also increasing your coverage significantly. We understand how frustrating it can be when rates go up at renewal without warning, and we’re committed to making sure you always have options. If you ever need anything else, we’re here to help. - Spencer"
Profile photo of Hector Guzman

Hector Guzman

April 21, 2026

5  out of  5
rating by Hector Guzman
"Annette made everything really easy for me. She helped me remove my previous vehicle and add a new one without any issues. She was responsive, clear, and very professional throughout the process. I truly appreciate her help and would definitely recommend her to anyone needing insurance support."
We responded:
"Hector, thank you so much for the 5 star review and feedback. I am glad that Peyton, as well as the rest of the team, were able to help assist you with your insurance needs. Please do not hesitate to reach out whenever you need us. Thanks again!!! #myshermanagent"
Profile photo of L Solis

L Solis

April 16, 2026

5  out of  5
rating by L Solis
"I had an excellent experience working with Annette Alvarez as my State Farm account manager. She is incredibly helpful, responsive, and efficient. I needed assistance in some questions, she handled everything quickly and made the process smooth and stress-free. It’s clear she genuinely cares about her clients and goes above and beyond to provide top-notch service. I truly appreciate her professionalism and dedication. Highly recommend!"
We responded:
"Thank you so much for your wonderful feedback! We’re delighted to hear that Annette provided you with such helpful, responsive, and efficient service. She truly cares about her clients and strives to make every experience smooth and stress-free. We appreciate your recommendation and are grateful for your trust in our agency. Please don’t hesitate to reach out if you need anything else! - Spencer"
Profile photo of Michelle Waters

Michelle Waters

April 11, 2026

5  out of  5
rating by Michelle Waters
"I have been dreading changing insurance companies. I have been with the same company for over 20 years. They made it super easy and fast. I also saved a lot of money. Thank you so much!"
We responded:
"Michelle, thank you so much for sharing your experience! We understand that switching insurance companies after many years can feel overwhelming, so we’re thrilled to hear that we made the process easy and fast for you. It’s wonderful that you were able to save money too! We truly appreciate your trust and look forward to continuing to serve you. - Spencer"
Profile photo of Daniel Laprade

Daniel Laprade

April 5, 2026

5  out of  5
rating by Daniel Laprade
"Emily was very helpful and personable."
We responded:
"Thank you for your kind feedback! We’re glad to hear that Emily was both helpful and personable during your experience. We appreciate your trust in our agency and look forward to assisting you again whenever you need us. #myshermanagent"
Profile photo of Tatianna Williams

Tatianna Williams

April 4, 2026

5  out of  5
rating by Tatianna Williams
"Drew is amazing fast friendly and flawless even though I didnr get the vehicle he helped me with everything"
We responded:
"Tatianna, thank you for your wonderful feedback! We're glad to hear that Drew provided fast, friendly, and flawless service, even though things didn’t work out with the vehicle. We’re here to help with anything you need and appreciate you recognizing Drew’s efforts. Don’t hesitate to reach out anytime! - Spencer"
Profile photo of Jesse Diaz

Jesse Diaz

April 3, 2026

5  out of  5
rating by Jesse Diaz
"Emily was very helpful in explaining and getting my new travel trailer coverage. Awesome service!!!"
We responded:
"Jesse, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! #myshermanagent"
Profile photo of Jose Curiel

Jose Curiel

April 2, 2026

5  out of  5
rating by Jose Curiel
"Jhone was so helpful and answered everything for me. He helped me understand the coverages and explained to me real time situation. Ask for Jhone!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jhone was able to assist you and make the coverage details clear. Providing real-time explanations is something we strive for to ensure our customers feel confident and informed. We appreciate your recommendation and look forward to serving you again in the future! - Spencer"
Profile photo of Todd Harrison

Todd Harrison

March 30, 2026

5  out of  5
rating by Todd Harrison
"Great experience with State Farm! John was super helpful, friendly, and made everything quick and easy."
We responded:
"Todd, Thank you so much for your kind words! We're thrilled to hear that Jhone provided you with a helpful, friendly, and efficient experience. Your satisfaction is our top priority, and we appreciate you choosing State Farm. If you ever need anything else, we're here to help! - Spencer"
Profile photo of Abhay Garg

Abhay Garg

March 19, 2026

5  out of  5
rating by Abhay Garg
"I recently worked with John to set up a new auto insurance policy, and the experience was excellent. He was friendly, patient, and took the time to answer all of my questions thoroughly. He pointed me in the right direction and helped me secure a great discount on my quote. The entire process was smooth from start to finish. Additionally, the State Farm app has been a seamless experience. Highly recommend!"
We responded:
"Abhay, Thank you for sharing your positive experience working with Jhone! We’re delighted to hear that he provided friendly, patient, and thorough service to help you find the right auto insurance policy. We’re also glad the State Farm app has made managing your policy easy and convenient. Your recommendation means a lot to us, and we look forward to continuing to serve you in the future! - Spencer"
Profile photo of S Rogers

S Rogers

March 19, 2026

5  out of  5
rating by S Rogers
"Drew Hogan is the best genuine human being I've met. Extremely knowledgeable, courteous, kind and helpful. It feels like I'm talking to a relative. State Farm you hit gold when you brought Drew onboard. Thank you for your services Drew. I look forward to bring more customers your way. God Bless."
We responded:
"Thank you so much for your kind words and heartfelt review! We’re thrilled to hear that Drew provided you with such genuine, knowledgeable, and caring service. At State Farm, we’re proud to have team members like Drew who treat every customer like family. Your trust and support mean the world to us, and we look forward to helping you and anyone you refer with the same dedication. Thank you again for choosing us! - Spencer"
Profile photo of Jasminka Lekovic (YASNA)

Jasminka Lekovic (YASNA)

March 18, 2026

5  out of  5
rating by Jasminka Lekovic (YASNA)
"I have had this insurance for almost 2 years. When I first bought insurance, I asked them to add renters insurance and I got the answer that they do not currently give hone or renters insurance. So I did not take a bundle, but only car insurance. Today I tried again because my renters in another company expired. And it is amazing how kind, professional, and completed everything the customer service Annette Rodriguez was. I am delighted with her service. Employees like this should be recognized and awardees. Thank you Ms. Annette for your wonderful service."
We responded:
"Jasminka, thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Annette provided you with such excellent service and was able to assist you so professionally and kindly. We will be sure to recognize Annette for her outstanding work. Thank you again for choosing us and for your thoughtful feedback! - Spencer"
Profile photo of Megan

Megan

March 17, 2026

5  out of  5
rating by Megan
"Jon Flores is your go-to guy for all things insurance. He knows his products and will make you feel like you're family. He handles my home, autos, and life insurance, an I would recommend him to anyone who's willing to listen. 100/10 he's your guy!"
We responded:
"Megan, thank you so much for your kind words and trust! It means a lot to me to know that we can provide the support and guidance you need for your home, auto, and life insurance. I’m grateful to have customers like you who feel like family, and we are always here to help whenever you need. Your recommendation is truly appreciated—looking forward to continuing to serve you for years to come! - Spencer"
Profile photo of Terry Chambers

Terry Chambers

March 16, 2026

5  out of  5
rating by Terry Chambers
"Emily was awesome in assisting!"
We responded:
"Terry, thank you for taking the time to leave us a 5-star review! It means the world to us. Please let us know if you need anything. Thanks again! - Spencer"