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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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L Solis

April 16, 2026

5  out of  5
rating by L Solis
"I had an excellent experience working with Annette Alvarez as my State Farm account manager. She is incredibly helpful, responsive, and efficient. I needed assistance in some questions, she handled everything quickly and made the process smooth and stress-free. It’s clear she genuinely cares about her clients and goes above and beyond to provide top-notch service. I truly appreciate her professionalism and dedication. Highly recommend!"
We responded:
"Thank you so much for your wonderful feedback! We’re delighted to hear that Annette provided you with such helpful, responsive, and efficient service. She truly cares about her clients and strives to make every experience smooth and stress-free. We appreciate your recommendation and are grateful for your trust in our agency. Please don’t hesitate to reach out if you need anything else! - Spencer"
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Michelle Waters

April 11, 2026

5  out of  5
rating by Michelle Waters
"I have been dreading changing insurance companies. I have been with the same company for over 20 years. They made it super easy and fast. I also saved a lot of money. Thank you so much!"
We responded:
"Michelle, thank you so much for sharing your experience! We understand that switching insurance companies after many years can feel overwhelming, so we’re thrilled to hear that we made the process easy and fast for you. It’s wonderful that you were able to save money too! We truly appreciate your trust and look forward to continuing to serve you. - Spencer"
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Daniel Laprade

April 5, 2026

5  out of  5
rating by Daniel Laprade
"Emily was very helpful and personable."
We responded:
"Thank you for your kind feedback! We’re glad to hear that Emily was both helpful and personable during your experience. We appreciate your trust in our agency and look forward to assisting you again whenever you need us. #myshermanagent"
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Tatianna Williams

April 4, 2026

5  out of  5
rating by Tatianna Williams
"Drew is amazing fast friendly and flawless even though I didnr get the vehicle he helped me with everything"
We responded:
"Tatianna, thank you for your wonderful feedback! We're glad to hear that Drew provided fast, friendly, and flawless service, even though things didn’t work out with the vehicle. We’re here to help with anything you need and appreciate you recognizing Drew’s efforts. Don’t hesitate to reach out anytime! - Spencer"
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Jesse Diaz

April 3, 2026

5  out of  5
rating by Jesse Diaz
"Emily was very helpful in explaining and getting my new travel trailer coverage. Awesome service!!!"
We responded:
"Jesse, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! #myshermanagent"
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Jose Curiel

April 2, 2026

5  out of  5
rating by Jose Curiel
"Jhone was so helpful and answered everything for me. He helped me understand the coverages and explained to me real time situation. Ask for Jhone!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jhone was able to assist you and make the coverage details clear. Providing real-time explanations is something we strive for to ensure our customers feel confident and informed. We appreciate your recommendation and look forward to serving you again in the future! - Spencer"
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Todd Harrison

March 30, 2026

5  out of  5
rating by Todd Harrison
"Great experience with State Farm! John was super helpful, friendly, and made everything quick and easy."
We responded:
"Todd, Thank you so much for your kind words! We're thrilled to hear that Jhone provided you with a helpful, friendly, and efficient experience. Your satisfaction is our top priority, and we appreciate you choosing State Farm. If you ever need anything else, we're here to help! - Spencer"
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Abhay Garg

March 19, 2026

5  out of  5
rating by Abhay Garg
"I recently worked with John to set up a new auto insurance policy, and the experience was excellent. He was friendly, patient, and took the time to answer all of my questions thoroughly. He pointed me in the right direction and helped me secure a great discount on my quote. The entire process was smooth from start to finish. Additionally, the State Farm app has been a seamless experience. Highly recommend!"
We responded:
"Abhay, Thank you for sharing your positive experience working with Jhone! We’re delighted to hear that he provided friendly, patient, and thorough service to help you find the right auto insurance policy. We’re also glad the State Farm app has made managing your policy easy and convenient. Your recommendation means a lot to us, and we look forward to continuing to serve you in the future! - Spencer"
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S Rogers

March 19, 2026

5  out of  5
rating by S Rogers
"Drew Hogan is the best genuine human being I've met. Extremely knowledgeable, courteous, kind and helpful. It feels like I'm talking to a relative. State Farm you hit gold when you brought Drew onboard. Thank you for your services Drew. I look forward to bring more customers your way. God Bless."
We responded:
"Thank you so much for your kind words and heartfelt review! We’re thrilled to hear that Drew provided you with such genuine, knowledgeable, and caring service. At State Farm, we’re proud to have team members like Drew who treat every customer like family. Your trust and support mean the world to us, and we look forward to helping you and anyone you refer with the same dedication. Thank you again for choosing us! - Spencer"
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Jasminka Lekovic (YASNA)

March 18, 2026

5  out of  5
rating by Jasminka Lekovic (YASNA)
"I have had this insurance for almost 2 years. When I first bought insurance, I asked them to add renters insurance and I got the answer that they do not currently give hone or renters insurance. So I did not take a bundle, but only car insurance. Today I tried again because my renters in another company expired. And it is amazing how kind, professional, and completed everything the customer service Annette Rodriguez was. I am delighted with her service. Employees like this should be recognized and awardees. Thank you Ms. Annette for your wonderful service."
We responded:
"Jasminka, thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Annette provided you with such excellent service and was able to assist you so professionally and kindly. We will be sure to recognize Annette for her outstanding work. Thank you again for choosing us and for your thoughtful feedback! - Spencer"
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Megan

March 17, 2026

5  out of  5
rating by Megan
"Jon Flores is your go-to guy for all things insurance. He knows his products and will make you feel like you're family. He handles my home, autos, and life insurance, an I would recommend him to anyone who's willing to listen. 100/10 he's your guy!"
We responded:
"Megan, thank you so much for your kind words and trust! It means a lot to me to know that we can provide the support and guidance you need for your home, auto, and life insurance. I’m grateful to have customers like you who feel like family, and we are always here to help whenever you need. Your recommendation is truly appreciated—looking forward to continuing to serve you for years to come! - Spencer"
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Terry Chambers

March 16, 2026

5  out of  5
rating by Terry Chambers
"Emily was awesome in assisting!"
We responded:
"Terry, thank you for taking the time to leave us a 5-star review! It means the world to us. Please let us know if you need anything. Thanks again! - Spencer"
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Carla Hawkins

March 14, 2026

5  out of  5
rating by Carla Hawkins
"I am writing regarding the exceptional service that I received from Spencer Marks and his staff when a family member passed away in 2024. Mr. Marks was extremely helpful in helping me file a State Farm life insurance claim. I am very grateful for his professionalism and his knowledgeable service which made an emotional life event less stressful!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience. I am truly sorry for your loss, and I’m grateful that we could support you during such a difficult time. It means a lot to hear that our team was able to provide helpful and knowledgeable service to make the process easier for you. If you ever need assistance in the future or have any questions, please don’t hesitate to reach out. We’re here to help. - Spencer"
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Pascal

March 13, 2026

5  out of  5
rating by Pascal
"It was truly a pleasure speaking with Annette Alvarez. She helped me out with my auto renewal and rental insurance!"
We responded:
"Thank you for your kind feedback! We’re delighted to hear that Annette was able to assist you with your auto renewal and rental insurance. It’s always our goal to make the process smooth and easy for our customers. Please don’t hesitate to reach out if you need anything else—we’re here to help! #myshermanagent"
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Brittany Smithson

March 12, 2026

5  out of  5
rating by Brittany Smithson
"I had the pleasure of speaking with Annette Alvarez today, and she made the experience wonderful. She was very attentive and helpful throughout our conversation. I had a few concerns, and she took the time to make sure they were fully addressed while we were on the phone. I truly appreciate her patience and dedication to helping."
We responded:
"Brittany, I appreciate the kind words regarding the assistance Annette was able to provide to you! We strive very hard to provide the best experience every time we interact with our customers. Please know that we are here should you need anything. Thanks again! #myshermanagent"
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Isaac Castillo

March 11, 2026

5  out of  5
rating by Isaac Castillo
"If you are new to the area or looking for a new agent to help auto/ home etc Annette is great she’ll explain everything you need to know and always calling back to help"
We responded:
"Isaac, Thank you very much for taking the time to leave us such a wonderful review! I'm glad that Annette provided you with such a great customer experience and was able to help with your insurance needs. Let us know if there is anything else that we can assist you with. - Spencer"
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FERNANDO PADRON

March 10, 2026

5  out of  5
rating by FERNANDO PADRON
"Peyton provided outstanding service throughout the entire auto insurance process. She was knowledgeable, responsive, and took the time to clearly explain all my options so I could make the best decision. The experience was smooth, efficient, and genuinely customer-focused. It’s rare to find someone so professional and attentive. I highly recommend Peyton to anyone looking for reliable and trustworthy insurance assistance. 🚗⭐"
We responded:
"Fernando, thank you so much for your kind words and thoughtful recommendation! We are thrilled to hear that Peyton provided you with such a great customer experience. Your satisfaction is our top priority, and we appreciate you trusting us with your insurance needs. Thanks again! - Spencer"
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Blanca Bolanos

March 6, 2026

5  out of  5
rating by Blanca Bolanos
"Emily was incredibly helpful and professional !!"
We responded:
"Blanca, thank you for taking the time to leave us a review. I am glad that you found Emily helpful with your insurance needs. Please know that our entire team is here should you need anything. Thanks again! - Spencer"
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Brent Erickson

March 6, 2026

5  out of  5
rating by Brent Erickson
"I have been working with Peyton for almost 2 years now getting multiple quotes for different lines, and she has always been so pleasant and patient, and have always received extremely quick responses. We were finally able to bind and Auto policy today and the process was so easy. Thank you!"
We responded:
"Brent, I appreciate your leaving us a 5-star review! More importantly, I am thankful for your business and trust that you have placed in us. I look forward to our continued partnership. Let us know if you need anything! - Spencer"
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tj freeman

March 6, 2026

5  out of  5
rating by tj freeman
"Spencer is truly amazing. By far the best insurance man I have ever used. He makes you feel like family. I would recommend him over any other insurance company."
We responded:
"TJ, Wow! We love when our customers take the time to leave us a review. Recommendations like yours are one of the greatest compliments that we receive. Please know that we are here should you need anything! #myshermanagent"
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Angeli Ayala

March 5, 2026

5  out of  5
rating by Angeli Ayala
"I could not be happier with their customer service! I received assistance from Jhone Flores, he was friendly fast and efficient. I had several requests and many questions. Thanks to Jhone's willingness to help and fast response to my emails, I was able to add my renters incurance, update my account and save money in the process. All this in a timely manner. I recommend 100%, they really want to take care of you as a customer and offer really good quotes compared to what I've seen out there."
We responded:
"Angeli, I am so glad to hear that you happy with your experience with our agency! We work very hard to provide the best service to all of our customers. Thank you for being a loyal customer and taking the time to leave us a 5-star review. -Spencer "
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davuluri srihari

March 4, 2026

5  out of  5
rating by davuluri srihari
"I had a great experience working with Annette Alvarez for my insurance. She was extremely knowledgeable, responsive, and took the time to explain all my options clearly. I never felt pressured, and they made sure I had the right coverage for my needs at a fair price. The entire process was smooth and stress-free. I highly recommend their services to anyone looking for reliable and honest insurance guidance."
We responded:
"Davuluri, thank you for your kind words and recommendation! We’re so glad to hear that Annette provided knowledgeable, responsive, and clear guidance throughout the process. Ensuring you feel comfortable and confident with your coverage is our top priority. We appreciate your trust in our agency and are here to support you anytime you need us! Thanks again - Spencer"
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Dad

March 2, 2026

5  out of  5
rating by Dad
"Peyton was accommodating and efficient. Got the policy I needed quickly and easily"
We responded:
"Thank you for your feedback! We’re happy to hear that Peyton was effective in helping you get the policy you needed quickly and easily. We appreciate your trust and look forward to assisting you again in the future! If you need anything, don't hesitate to reach out to us. #myshermanagent"
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Michael Reed

March 2, 2026

5  out of  5
rating by Michael Reed
"I cannot say enough great things about Annette at Spencer Marks State Farm. From the very first interaction, she has consistently delivered outstanding customer service. She is not only incredibly knowledgeable and professional, but also warm, patient, and genuinely kind. Annette takes the time to thoroughly explain coverage options, answer every question clearly, and make sure you feel confident in your decisions. She never rushes the conversation and always goes the extra mile to ensure everything is handled accurately and efficiently. It’s rare to find someone who combines expertise with such a friendly, approachable attitude. Her dedication, attention to detail, and commitment to helping clients truly make her an invaluable asset to the office. If you’re looking for an insurance team that truly cares, Annette is someone you absolutely want to work with."
We responded:
"Michael, I am so thankful that you had such a wonderful experience working with Annette! She is a valuable member of our team and exudes what we strive to provide to every one of our customers. As you likely know, we are here to help in any way that we can. Thank you for your valuable feedback and for being a customer of State Farm. -Spencer"
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sirish kumar

March 2, 2026

5  out of  5
rating by sirish kumar
""I have contacted Peyton for my auto.She was fast and efficient! She walked me through policy and explained the new coverage to me. Peyton was extremely helpful and very knowledgeable. Peyton helped me save money and feel at peace with my new coverage! 10/10 highly recommend""
We responded:
"Sirish, I truly appreciate you taking the time to leave us a review! Peyton works very hard to provide the absolute best experience for all of our customers. Thank you for placing your trust in us for your insurance needs. #myshermanagent"